Deputy Manager - Procure to Pay
As a Deputy Manager in Procure to Pay (P2P) at IBM Consulting's BPO division, you will be responsible for end-to-end accounts payable processes including invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. You will handle vendor master creation, changes, verification, cleansing, and identification of duplicate records. Your role involves receipt, verification, and accurate processing of both purchase order-based and non-purchase order-based invoices, with prioritization of urgent and aging invoices. You will coordinate with various stakeholders to obtain coding, approvals, and resolve blocked invoice issues, ensuring timely payment and expense postings in accounting software. Responsibilities also include handling manual and automatic payment requests, processing travel and expense claims, duplicate payment resolution and recovery, running payment proposals, and handling vendor statement reconciliation through calls and emails. Flexibility to work in shifts is required. You must adhere to client SLAs and timelines.
