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This Process Delivery Specialist role within IBM BPO focuses on end-to-end Accounts Payable operations in a Procure to Pay (P2P) environment. You will be responsible for processing both PO and Non-PO invoices, managing vendor master activities including creation, changes, verification, cleansing, and duplicate identification, and handling travel and expense claims. The role requires collaborating with stakeholders for invoice coding and approvals, resolving blocked invoice issues, and ensuring timely posting in accounting systems for payments and expenses. You will manage payment proposals, resolve duplicate payment issues, recover funds, and adhere to client SLAs within defined timelines. Flexibility to work in rotational shifts is required, and proficiency in MS Office and ERP software is essential.