Escalation Management Jobs in Pune
8 open positions

Opportunities from Wipro , Red Hat & Cummins and 2 others across 4 locations and 5 companies — updated with verified listings.

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Open Positions
8
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5

Showing 1 to 8 of 8 jobs

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Senior Customer Success Manager - Support Operations

Red Hat company logo

Red Hat

Pune, India (Multiple Locations)
Customer Success Management Support Operations Stakeholder Management Project Management Customer Onboarding +5 more
Customer Success • Full Time • 8-12 years experience
⭐ Featured

SERVICE DESK ANALYST L1 ⭐ Featured

Wipro company logo

Wipro

Pune
Remote Desktop Support Service Desk Operations Ticketing Systems Troubleshooting Customer Service +6 more
IT & Infrastructure • Full Time • Up to 2 years experience ✨ Fresher OK
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Service Desk Lead L1 ⭐ Featured

Wipro company logo

Wipro

Pune
Service Desk Management ITIL Incident Management Ticket Management SLA Management +8 more
IT & Infrastructure • Full Time • 7-12 years experience
⭐ Featured

PRODUCTION SPECIALIST L1 ⭐ Featured

Wipro company logo

Wipro

Pune
Technical Support Customer Service Troubleshooting SLA Management Help Desk +6 more
Customer Success • Full Time • 1-4 years experience
⭐ Featured

PRODUCTION AGENT L1 ⭐ Featured

Wipro company logo

Wipro

Pune
Technical Support Troubleshooting Customer Service Call Documentation SLA Management +5 more
Customer Success • Full Time • Up to 2 years experience ✨ Fresher OK

Sr. Analyst - Cummins CARE Operations

Cummins company logo

Cummins

Pune
Customer Support Escalation Management Technical Support Service Metrics QA Coordination +2 more
IT & Infrastructure • Full Time • 5-8 years experience

Major Incident Management

Capgemini company logo

Capgemini

Mumbai, Pune, Bengaluru
Major Incident Management ITIL Stakeholder Communication Escalation Management Root Cause Analysis
IT & Infrastructure • Full Time • 7-12 years experience

Senior Incident Manager

FIS company logo

FIS

Pune
Incident Management ITIL Service Operations Escalation Management SLA Management +1 more
Operations & Supply Chain • Full Time • 8-13 years experience