Payments Processing Analyst
Handle accurate and timely processing of payment transactions including cash and valuables while adhering to strict SLAs and regulatory standards. Manage time-critical and complex payment activities, investigations, and client enquiries across internal and external stakeholders. Ensure compliance with operational controls, risk management procedures, and escalation protocols. Support team operations, training of new recruits, and continuous process improvements to enhance service quality. Contribute to operational excellence in payments processing and back-office functions.
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