Technical Support Engineer - SFMC ⚡ Urgent
Salesforce
Hyderabad, Bengaluru
Skills Required
About the Role
The Technical Support Engineer – SFMC role focuses on delivering high-impact technical support for Salesforce Marketing Cloud customers. This position involves diagnosing and resolving complex, business-critical issues while acting as a trusted technical advisor throughout the customer lifecycle. Engineers collaborate closely with product and engineering teams to advocate customer needs, improve platform reliability, and drive product enhancements. The role requires strong troubleshooting skills, web and database knowledge, and the ability to operate effectively in a fast-paced, 24x7 global support environment.