Assistant Manager Order Management
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Lead and manage order management operations to ensure accurate and timely execution of customer orders across regions. Oversee multiple functions including order administration, engineering, and change management to ensure seamless operations. Monitor key performance indicators such as delivery timelines, order accuracy, and backlog health to drive operational efficiency. Collaborate with cross-functional teams including sales, procurement, and finance to ensure alignment and smooth execution. Ensure compliance with global standards, regulatory requirements, and internal processes. Drive continuous improvement initiatives to enhance process efficiency and customer satisfaction. Manage and develop teams by setting performance goals and building capabilities. Act as a key point of escalation for operational issues and ensure timely resolution.