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This Tools Engineer role involves deploying, configuring, and maintaining PC and server operating systems, network infrastructure, and related hardware and utilities. You will troubleshoot complex hardware, software, and connectivity issues reported by users, support web access and electronic messaging services, and maintain a secure systems environment. The role requires providing infrastructure solutions based on application requirements and anticipated growth, including installation of new servers and ongoing infrastructure upkeep. You will collaborate with clients and technical peers across functional areas and support production monitoring activities for systems of low to medium complexity with multiple concurrent users. Proficiency in BMC Control-M for job scheduling and workload automation is the core mandatory skill for this position.
