share point eng
This role focuses on providing L2/L3 operational support and administration for SharePoint Online in an enterprise environment. The professional will manage site collections, user access, permissions, and sharing configurations while troubleshooting issues related to access, performance, content, and search. Responsibilities include root cause analysis, governance and compliance enforcement, supporting migrations and modernization initiatives, and maintaining SOPs and runbooks. The role also involves incident and change management, proactive platform monitoring, collaboration with internal teams and Microsoft support, and continuous improvement of SharePoint support processes.
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