This role is for a senior IT Infrastructure Technical Consultant responsible for leading problem management, innovation, and service improvement initiatives across complex enterprise environments. The professional will drive root cause analysis for recurring infrastructure issues, implement long-term fixes, and establish proactive monitoring to improve system reliability and scalability. The role also focuses heavily on automation and DevOps, including cloud provisioning, configuration management, and CI/CD pipeline development. Responsibilities span architecting and optimizing on-premises and cloud infrastructure, managing virtualization, storage, backup, and databases, and collaborating with cross-functional teams to introduce modern infrastructure practices and technologies.