Senior Technical Support Engineer - OpenShift
As a Senior Technical Support Engineer specializing in OpenShift at Red Hat, you will provide advanced technical support to enterprise customers deploying and managing Red Hat OpenShift container platforms. You will diagnose and resolve complex issues related to Kubernetes, containerized applications, and cloud-native infrastructure. Your responsibilities include troubleshooting production environments, analyzing logs and system data, reproducing issues in lab environments, and collaborating with engineering teams to develop fixes and patches. You will also create knowledge base articles, mentor junior support engineers, and contribute to improving support processes. This role requires deep expertise in container orchestration and a strong customer-focused approach.
