Application Support Engineer
Accenture
Pune
Skills Required
About the Role
As an Application Support Engineer at Accenture, you will be tasked with ensuring the smooth operation of enterprise applications by providing Level 2 and Level 3 support. You will diagnose and resolve application issues, coordinate with vendors and internal teams for bug fixes and patches, and ensure SLA compliance for incident resolution. The role requires monitoring application performance, generating reports on system health and incident trends, and actively participating in change management and release processes. You will also support deployment activities and contribute to automation initiatives aimed at reducing manual support effort.
