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IT & Infrastructure

Application Support Engineer

Accenture Pune
Full Time 2–5 years experience
About the Role

As an Application Support Engineer at Accenture, you will provide ongoing support for critical business applications, ensuring system stability and minimal downtime. Your responsibilities include investigating and resolving application issues, analyzing logs, and working with cross-functional teams to deploy fixes and enhancements. You will manage incident lifecycle from identification through resolution, escalating complex issues as needed. The role requires proactive monitoring of application health, performance tuning, and participation in change management processes. You will also document standard operating procedures and contribute to continuous improvement initiatives within the support function.

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