Senior Business Analyst role with 5-10 years of experience in IT/software development. Key responsibilities include conducting requirement elicitation and analysis through stakeholder interviews and workshops, translating business requirements into functional and technical specifications, documenting user stories and process flows (BPMN, UML), collaborating with architects and developers to design scalable solutions, validating solutions against business objectives, assisting in project management (planning, scope definition, risk assessment), facilitating Agile ceremonies (sprint planning, backlog grooming, retrospectives), acting as liaison between business users and IT teams, defining test scenarios and supporting UAT, and identifying process inefficiencies for automation/optimization. The role requires proficiency in JIRA, Confluence, MS Visio, LucidChart, knowledge of SQL, APIs, ETL, Data Warehousing, experience with Agile/Scrum, SDLC, and SaaS/enterprise projects.