Manager – Customer Onboarding, Client Lifecycle Management (CLM) Transformation

• Client Lifecycle Management
• KYC
• AML
• Fraud Risk Management
• Fenergo
• Operating Model Design

Lead global Client Lifecycle Management (CLM) transformation initiatives with a focus on customer onboarding, KYC/AML, fraud risk management, and financial crime compliance. The role involves delivering end-to-end CLM programs, designing operating models, managing requirements and solution delivery, leading integrations with CLM platforms such as Fenergo, driving change management, enabling training and adoption, and supporting continuous improvement across CLM processes and tools in a multi-jurisdictional environment.