SPE-Accounts Payable
This role involves handling inbound and outbound calls with vendors to resolve queries related to accounts payable. You will process multiline invoices, rectify errors in vendor master data, interact with buyers and vendors for resolving exceptions, and adjust debit notes and vendor credit notes against open invoices. AP Helpdesk experience is mandatory. Key responsibilities include following process guidelines, achieving SLA metrics for productivity and quality targets, raising process-related issues on time, and adhering to shift handover and security practices. You will also implement small process improvement projects, record production statistics, contribute to knowledge updates, ensure Standard Operating Procedures are current, and provide regular reports related to your area of work.
