TL- Due Diligence & Exam Co-Ordinator
As a Team Leader for Due Diligence & Exam Coordination in the US mortgage domain, you will oversee first-level processing, handle complex transactions, and resolve queries and complaints as per standard operating procedures. The role requires 5-6 years of US mortgage underwriting experience with proficiency in FNMA/FHLMC guidelines and a solid understanding of risk assessment, compliance, and audit functions. You will coordinate with investors for audits and regulatory requirements, resolve customer queries, provide stakeholders with process updates, and collate data for reporting. Responsibilities also include performing quality checks and root cause analysis on errors, contributing to process improvement initiatives, handling first-level client escalations, and providing analytical reports. You will manage knowledge sharing, update process documentation, and support team training and onboarding. Experience with Black Knight, Loss Mitigation System, or Pyramid is a plus. This is a night shift, office-based role.