Application Developer - Production Support

• Production Support
• Application Support
• SQL
• Data Analysis
• Root Cause Analysis
• Troubleshooting
• ITIL
• Incident Management
• Problem Management
• Change Management
• Scripting
• Automation
• ServiceNow
• Capital Markets
• Wealth Management

As an Application Developer focused on Production Support, you will manage and support critical production systems across global time zones. The role involves monitoring applications, batch jobs, and system alerts, investigating incidents, and performing root cause analysis to ensure timely resolution within defined SLAs. You will analyze complex data flows across multiple systems, write and optimize SQL queries, and collaborate with cross-functional teams to resolve application issues. The position requires strong troubleshooting skills, familiarity with ITIL-based support processes, and experience supporting financial services or capital markets applications.