SLA Management Jobs
82 open positions

Opportunities at HCLTech, Wipro & Accenture and 16 others for IT & Infrastructure, Finance & Accounting roles across India and 11 more locations.

Open Positions
82
New This Week
15
Companies Hiring
19

Showing 49 to 60 of 82 jobs

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Sr Group Operations Manager

HCLTech company logo

HCLTech

Greater Noida
Account Management Revenue Generation SLA Management Team Management P&L Management +7 more

This senior group operations manager role is responsible for ensuring account retention, driving account-level revenue generation, and delivering all ...

Operations & Supply Chain Full Time 10-16 years experience

Sr Administrator (Support & Operations)

HCLTech company logo

HCLTech

Greater Noida
Technical Support Troubleshooting Root Cause Analysis Incident Management SLA Management +5 more

This senior administrator role is centered on providing advanced technical support, performing in-depth troubleshooting, and conducting root cause ana...

IT & Infrastructure Full Time 4-8 years experience

Subject Matter Expert (Support & Ops)

HCLTech company logo

HCLTech

Greater Noida
Incident Management SLA Management Root Cause Analysis Trend Analysis Capacity Planning +7 more

This Subject Matter Expert role is responsible for ensuring on-time resolution of escalated incidents and tickets in compliance with agreed SLAs and q...

IT & Infrastructure Full Time 6-10 years experience

Subject Matter Expert (Support & Ops)

HCLTech company logo

HCLTech

Greater Noida
Incident Management SLA Management Root Cause Analysis Trend Analysis Capacity Planning +7 more

As a Subject Matter Expert in Support and Operations, you will be responsible for the timely resolution of escalated incidents and tickets while ensur...

IT & Infrastructure Full Time 6-10 years experience

Track Manager (Support & Operations)

HCLTech company logo

HCLTech

India
Operations Management Process Improvement SLA Management Client Relationship Management People Management +4 more

This role involves managing operations for complex and large-scale projects with a strong emphasis on continuous improvement, problem-solving, and mee...

Operations & Supply Chain Full Time 8-15 years experience

Track Lead (Support & Operations)

HCLTech company logo

HCLTech

India
Operations Management Process Improvement SLA Management Client Relationship Management People Management +3 more

This role focuses on operations management with an emphasis on continuous improvement, problem-solving, meeting client SLAs, and empowering teams thro...

Operations & Supply Chain Full Time 5-12 years experience

Administrator - Cisco Customer Voice Portal (CVP)

HCLTech company logo

HCLTech

India
Cisco Voice Technologies Cisco CVP Troubleshooting Root Cause Analysis SLA Management +5 more

This role focuses on independently resolving technical issues related to Cisco voice systems within the Support & Operations team. You will manage Cis...

IT & Infrastructure Full Time 3-7 years experience

Track Manager (Support & Operations)

HCLTech company logo

HCLTech

India
Operations Management Process Improvement SLA Management People Management Client Relationship Management +3 more

This role focuses on operations management for complex and large projects with an emphasis on continuous improvement, problem-solving, and meeting cli...

Operations & Supply Chain Full Time 8-14 years experience

Subject Matter Expert (Support&Ops)

HCLTech company logo

HCLTech

Chennai
Incident Management SLA Management Root Cause Analysis Trend Analysis Change Management +6 more

As a Subject Matter Expert in Support and Operations, you will be responsible for ensuring on-time resolution of escalated incidents and tickets in co...

IT & Infrastructure Full Time 6-12 years experience

Administrator - Incident Management, ServiceNow

HCLTech company logo

HCLTech

India
ServiceNow BMC Remedy ITIL Incident Management Root Cause Analysis +4 more

This role focuses on enhancing operational efficiency through incident management using ITIL best practices and tools such as ServiceNow and BMC Remed...

IT & Infrastructure Full Time 2-5 years experience

Senior Analyst (Del Ops (Non-Voice))

HCLTech company logo

HCLTech

Chennai
CRM Cloud Computing Technical Support Troubleshooting SLA Management +3 more

This role requires CRM/Cloud domain knowledge and involves providing advanced technical support for customer requests escalated from Tier 2 support an...

IT & Infrastructure Full Time 2-5 years experience

Sr Tower Lead (Tools & Automation)

HCLTech company logo

HCLTech

India
IT Service Management Automation SLA Management Operational Excellence Revenue Management +4 more

As a Senior Tower Lead for Tools & Automation, you will be responsible for driving tower-level revenue generation while ensuring all escalations and c...

IT & Infrastructure Full Time 10-15 years experience